Donald & Catherine Brownlee
This conveys our highest regard for Karen Miller, who has been of invaluable assistance to us over the past several months, and we commend to you our sincere appreciation for everything that she has done.
When we decided to purchase a new Schell Brothers home in September 2013, Karen expertly guided us over the next several months through a myriad of actions, questions, and interfaces with the builder, mortgage agent, and Delaware State agencies related to the process. We were amazed at the vast amount of legal paperwork required in preparation for our closing this past April, but thanks to Karen everything went smoothly and efficiently. Last week, when we questioned an entry on our first property tax invoice, we brought our concerns to Karen for her advice, and she had our issue resolved with the Sussex County Tax Office by the next day, resulting in a reduction of our 2014 property tax assessment. Finally, we requested Karen’s guidance about having our State of Maryland Revocable Living Trust reviewed and updated for compliance with Delaware laws. While this was not within her specific area of expertise, she put us in contact with Christophe Clark Emmert, who helped us complete the transition to our complete satisfaction.
In short, Karen’s depth of knowledge, thoroughness, responsiveness and hard work has created the highest degree of customer satisfaction on behalf of Tunnell & Raysor‘s clients. Please convey our heartfelt thanks for her exceptional efforts on our behalf.
Carolyn Lehman Johnson
I always receive wonderful service and appreciate the one-on-one relationship.